Frequently Asked Questions
Potential Applicants
How do I schedule a tour at Shelard Village?
We can’t wait to show you our community at Shelard Village.
You can submit a contact form to request a tour time, or call our office at
952-208-6188.
I found my next apartment home. Now what?
You can view our full application policy and pre-lease deposit disclosure
here.
Questions? Contact our team at 763-572-9400.
What are your application requirements?
You can view our full application policy and pre-lease deposit disclosure
here.
Questions? Contact our team at 763-572-9400.
Do you allow pets?
We allow cats, fish, birds, and dogs (up to 75 lbs).
Cats and dogs must be at least 1 year of age and spayed/neutered. One-time fee: $200 per cat and $300 per dog. Dog rent: $50/month.
Limit one dog, one dog and one cat, or two cats. Breed restrictions apply. Contact our team for details.
Cats and dogs must be at least 1 year of age and spayed/neutered. One-time fee: $200 per cat and $300 per dog. Dog rent: $50/month.
Limit one dog, one dog and one cat, or two cats. Breed restrictions apply. Contact our team for details.
Are utilities included in rent?
Heat and electricity are included in rent. Residents are responsible for internet, phone, and cable,
plus allocated utility costs and billing fees for water, sewer, and trash.
A $4.95 monthly utility bill processing fee applies.
A $4.95 monthly utility bill processing fee applies.
Residents of Shelard Village
How do I pay my rent?
You can pay your rent online using your Tenant Web Access portal, or by downloading the mobile app on Google Play Store or Apple App Store.
If you wish to mail in your rent payment, please send it to:
5201 East River Road Suite 308
Fridley, MN 55421
Make checks or money orders payable to Kleinman Realty Co.
If you wish to mail in your rent payment, please send it to:
5201 East River Road Suite 308
Fridley, MN 55421
Make checks or money orders payable to Kleinman Realty Co.
How do I put in a service request?
Residents can submit service requests through their Tenant Web Access portal or the mobile app.
Please include your building and apartment number, and details of the service requested.
What if I have an after hours emergency?
KRC has on-call emergency service technicians.
If there is an emergency, please call 763-572-9400 and follow the prompts.
Please use emergency service ONLY if your situation requires immediate attention.
Please use emergency service ONLY if your situation requires immediate attention.
When is my Notice to Vacate due?
You must submit a written Notice to Vacate at least
two full calendar months less one day as indicated on your lease.
Please remember to review the No Winter Move Out Clause on the front page of your lease.
How do RUBS work?
RUBS is a Ratio Utility Billing System that allocates certain utility costs among residents. Water, Internet, Sewer, Storm Water, and Trash removal are all included in the RUBS program at Shelard Village.
A $4.95 monthly administrative fee applies. For more information, please contact your Rental Manager or Property Manager.
A $4.95 monthly administrative fee applies. For more information, please contact your Rental Manager or Property Manager.
Have more questions? Contact our team at Shelard Village today.